RMClient is an application created to record working hours in the project management system Jira, Jira Cloud and Redmine.
The RMClient application allows tracking time 7 in the Jira and Redmine project management systems.
RMClient also supports Easy Redmine, Planio, etc.
After RMClient installing it is necessary to enter two parameters: Server URL (path to your Redmine server, for example, http://someredmine.com) and API Key (authorization key in your Redmine).
Trial period allows you to use the app within 30 days. You need to purchase a license to continue using RMClient.
To install RMClient on Windows you need to:
- Run the installation file — RMClient. exe;
- Click Install button;
- Confirm installation with the default settings or enter your own;
- RMClient starts automatically after successful installation.
Windows 7 and later are supported.
Older operating systems are not supported (and do not work).
Minimum macOS version supported is macOS 10.10 (Yosemite).
Older operating systems are not supported (and do not work).
To install RMClient on Mac OS you need to:
- Run the installation file — RMClient.dmg, then — Install RMClient;
- If there is a window notifying that the file was downloaded from the Internet, click Open.
- Confirm installation with the default settings or enter your own, click Continue;
- If needed enter Login and Password of Mac OS user to confirm installation;
- RMClient starts automatically after successful installation.
How to open a blocked app
- Open System Preferences.
- Go to Security & Privacy and select the General tab.
- If you've been blocked from opening an app within the past hour, this page will give you the option to override this by clicking the temporary button 'Open Anyway'.
- You'll be asked one more time if you're sure, but clicking Open will run the app.
How to 'Allow Apps from Anywhere'
But there is a third, hidden option: 'Allow apps from anywhere'. This used to be an option in earlier versions of macOS, but disappeared when macOS Sierra arrived. However you can get the Anywhere option back.
We will say right away that we don't recommend this setting, which puts you at risk of installing malware under the guise of legitimate software. But if you are determined on this course, it's possible to make that option reappear with a line of code in Terminal.
Open Terminal and enter the following code to get your Anywhere option:
sudo spctl --master-disable
Now press Return, and you will be asked to enter your password. Once that's done, open System Preferences (if it's already open, you'll need to quit it and restart to see the new options) and go to the Security & Privacy section.
How to remove the 'Anywhere' option
If you share your Mac with someone else it might be wise to get rid of the Anywhere option. To hide it again, you'll need to go to Terminal again, and this time type:
sudo spctl --master-enable
Only Ubuntu 12.04 is guaranteed to work,
but following platforms are also verified to be able to run:
- Ubuntu 12.04 and newer
- Fedora 21
- Debian 8
To install RMClient on Windows you need to:
1. Run the installation file — RMClient. deb or RMClient.Appimage;
2. Click Install button;
3. Confirm installation with the default settings or enter your own;
4. RMClient starts automatically after successful installation.
We announce to our customers the releases of RMClient new versions in Newsletters and posts on www.facebook.com/rmclient. An update is available to the customers with paid license and for those who use free 30-days trial.
After the new version release, when starting RMClient, the app will offer to download and install the new version.
A notification will display the Installed version and Version available to update, as well as short description of the changes in current version.
To install the update you need to:
- click «Download now» in the window that appears when you run RMClient;
- after the download is complete, click «Install» and update the app now, or choose the update after you restart the app.
When you choose to update the app immediately, the client will be closed automatically and updated.
While updating all data entered in Settings window, is stored.
The update process is similar for all supported platforms.
You can find description about latest releases here.
The Login screen allows you to create a new connection or select an already created connection and authorize the application.
The login screen contains:
- the current version of the application is displayed in the top left corner of the window
- Help link - allows you to navigate to the site section https://rmclient.org/ru/help
- Connections field - list of connection types
- ServerUrl field - your Redmine server address
- API Key field - key to access your Redmine server
- License Key field - License Key number. Allows you to use the application after the evaluation period.
- Log in and Delete Connections buttons
- Log - Enables us to log technical information that will help us troubleshoot RMClient or configure it.
To change the Redmine or License Key connection settings, the following fields are used: ServerUrl, Key API, License Key.
Creating a new connection
When creating a new connection, the user needs to:
- Select a Redmine connection type in the Connections box
- Fill in fields (Client, ServerUrl, Key API, License Key)
- Confirm the action by pressing the Log in button.
Authorization in the application
When authorized, the user needs to:
- Select a Redmine connection type in the Connections box
- Fill in fields (ServerUrl, Key API, License Key)
- Confirm the action by pressing the Log in button.
After entering the correct data in the input fields the User gets to the Main Screen. When entering erroneous data into the input fields, a prompt appears and the field is selected.
Change connection settings
To change the Redmine or License Key connection settings, the following fields are used: ServerUrl, Key API, License Key.
To delete an existing connection, press Delete Connection.
Connection type change
To change the connection type, select the connection type from the list box in the Connections box.
After selecting a previously logged connection type, the values entered in the fields are restored and are available for editing.
If you select a new connection type, the fields are cleared and must be filled in.
API Key is available on the Settings page in your Redmine account (http://rm.MyCompany.com/my/account). On the right of «My Account» page you can find a title «API access key», click «Show». If you can’t find the «API access key» title on «My Account» page, you need to enable «REST Web Service».
Redmine administrator can enable «REST Web Service». To do this, open the Settings / Authentication (http://rm.MyCompany.com/settings?tab=authentication), use the «Enable REST Web Service» option and save the settings.
License Key allows you to use RMClient after trial period. Get your license now.
After the RMClient is connected to the Redmine server, the main screen will be displayed. Main screen elements:
- User name;
- the right side of the top panel displays icons: Add Issue, Filter, Search, Update, and Settings;
- list of issues;
- the left side of the bottom panel displays the number of shown and hidden filtered issues;
- the right side of the bottom panel displays the time of the last synchronization.
The left side of the top panel displays the User name. Clicking on it will take you to your personal cabinet in Redmine.
The Create Issue feature allows you to create a new issue in Redmine under your account without having to log into the Redmine web version.
Calling the Create Issue function is also available when the timer is active on another issue and does not affect the time registration process.
To open the window, click on the Create Issue button.
The window displays a list of active projects in Redmine.
After selecting the project in which you want to create a new issue, a window will open with a set of standard fields to fill in when creating a new issue (depending on the settings of your Redmine):
- standard fields: Tracker*, Subject*, Status*, Priority*, Estimated time*, and other fields depending on your Redmine settings (* - mandatory field)
- additional fields (depending on your Redmine settings);
- adding files to the issue (Attach files).
To add files to an issue, click the Attach files button, select the required file, fill in its name, and click the Submit button. The default size limit for each file is 97.7MB. The maximum file size depends on the server settings.
To fill in the fields of a new issue, click the Create button. If any required field is empty, an error will be shown. Correct it and click Create again.
You can close the window or return to the list of projects by clicking on the button in the upper right part of the Back to projects window or on the Back button located at the bottom of the window.
After the issue is added, a notification about the successful creation of the issue will appear with a panel of additional options: Run created task, Create Issue, Close.
- To start recording a newly created issue, click the Run created task button.
- To create a new issue, click the Create issue button. To close the window, click the Close button.
- If a new issue has been created for you, the Recently added icon will appear at the beginning of the line before the Issue Priority display.
How to activate the "create issue" feature in Redmine?
To enable the "Create Issue" feature in RMClient, you need to install the add issue plugin. After installing the plugin, creating issues in RMClient automatically becomes available.
If the plugin is not installed, a notification will appear with the ability to go to the information page with a description of how to solve this problem https://rmclient.org/add_issue_plugin
To organize tasks and make it easier to find the required task in the list, use the Task sorting function.
With the help of the Task sorting function, you can sort the tasks according to the selected criteria, as well as arrange the tasks in the list.
The function call is also available when the timer is active on another task and does not affect the time registration process.
To open the window, press the Sort button.
In the Sort by field, you must select the option for sorting tasks in the list.
The following task sorting options are available:
- Default - the list of tasks in its original form, sorted by task priority
- Name - sorting by task name. The list is sorted alphabetically according to Directions.
- Priority - sorting by task priority
- Project - sorting by project name. The list is sorted alphabetically according to Directions.
- Updated - sort by update date. When sorting by Updated, all tasks that have been recently updated will be at the top of the list.
- Created - sorting by creation date. When sorting by Created, all new tasks will be at the top of the list.
In the Directions field, you are prompted to select an option for ordering tasks in the list:
- ASC - sort results in ascending order
- DESC - sort results in descending order
To apply sorting, select the required options for the Sort by and Directions fields and click the Apply button.
To reset sorting, click the Reset button.
To hide sorting, click again on the sorting icon in the top bar of the application.
After sorting is applied, the bottom panel of the application will show the number of tasks displayed and hidden by the filter.
The Filter function and the Task Sorting function are interrelated. If you previously applied the Filter function to the task list, then applying the Sort function will sort the task list that was previously selected by the filter.
If there are several tasks added to the Favorites in the Task List, then after applying sorting to the entire Task List, the tasks in the Favorites and the rest of the tasks in the list will be sorted independently according to the selected sorting type.
To find the issue in the list, use Issue Filter.
With the Issue Filter, you can select issues for one or more projects (Projects field), status (Statuses), issue priority (Priorities) and other parameters, or by applying combinations of these filter criteria.
To open a window, press the Filter button.
The filter allows you to select displayed issues by the following criteria:
- Projects - list of project names with issues assigned to you
- Trackers - list of issue trackers
- Statuses - list of issue status
- Priorities - list of Issue Priorities
- Assigned - list of Accounts to which the issue can be assigned
In order to apply the filter select the appropriate combination of fields and click Apply. To reset the filter, click Reset.
To hide the filter, click the filter icon in the top pane again.
For filter fields, the combo-list search function is available.
Choosing different parameters and their combinations will help you to find the desired issues faster. For example, using the Statuses field you can select all New issues and then filter «important» in the Priorities field.
After applying the filter to the specified parameters, the application filters the issues in the desired order. In this way, you will be able to concentrate on new important issues.
Also, after applying the filter in the bottom pane of the application will be shown the number of issues displayed and hidden by the filter. To reset the filter, click on the Reset filter basket icon in the bottom pane of the application.
The selection of fields is interrelated. When selecting a specific Project, other fields will display all options, but only those that have issues of the selected project will be active. This logic works with all filter fields.
You can also open the Filters panel, by using the CMD+F/Ctrl+F key combination.
Search allows you to find a specific issue by a word or phrase and is performed by all issue fields that are displayed in RMClient. The exception is the time spent on the issue.
After entering the first symbol, the issues will be filtered out. Those ones under your search criteria will be active, as well as the running issue, the rest will be «darkened». In case there is no match you will see Not found.
This button allows you to immediately synchronize the client with your Redmine server to update the task list.
You can also refresh the task list by right-clicking the application icon in the tray and selecting the Refresh option from the menu or applying the CMD+R/Ctrl+R key combination.
Tasks that belong to the same project are highlighted in a common list of issues in the same color and sorted according to the priority.
When you hover on an issue, the issue name and isse attributes are highlighted.
The issue attributes include:
- Task name,
- Priority,
- Task ID in Redmine,
- Project name,
- Task status,
- The first lines of the Task Description,
- Total task time currently spent (displayed in hours, format 00:00)
- Estimate of implementation time - a preliminary estimate of the time in which the task will be completed (displayed in minutes, format 00:00).
Note. Depending on your Redmine settings, the app will show the corresponding task attributes. For example, in the case of the blank Description field of the Redmine task, this information will not be reflected.
Also, the Favorites, Edit, and Start buttons appear while pointing to the task.
If there are many tasks in the Task List, you can use the Filter and Sort functions to select, sort, and organize tasks by any of the features, such as Project, Task Status, and Task Priority.
An Issue displays:
- Task name,
- Priority,
- Task ID in Redmine,
- Project name,
- Task status,
- The first lines of the Task Description,
- The total time of the task actually spent at the moment (displayed in hours, format 00:00). If the current task has subtasks with a filled field of the actual time spent, then the total time of the task will be displayed in the format of 00:00 (00:00) taking into account the time for the subtask.
- Estimate of implementation time - preliminary estimate of the time in which the task will be completed (displayed in minutes, format 00:00). If the current task has subtasks with the filled-in time estimation field, then the total time of the task will be displayed in the format 00:00 (00:00) taking into account the time of the subtask.
The task name is a link to the task in Redmine.
The line below the Task Name contains the Priority, Task Id in Redmine, Project Name, and Task Status, also a single link to the Project Task in Redmine.
Note. Depending on your Redmine settings, the app will show the corresponding task attributes. For example, in the case of the blank Description field of the Redmine task, this information will not be reflected.
The new Task will appear in your Task List. If Filter or Task Sorting rule is not previously selected, by default each new task will be first in the list. Next, the task will be moved to priority.
When you hover on a Task, the Favorites, Edit, and Start buttons appear.
To start the timeout in the Task, click the Start button. After starting, the Task with the active timer is displayed.
Advanced Settings for the Task
Track the time estimate
You can disable the "Implementation Time Estimate" field in the Track the time estimate Settings.
Recently added
If you have a new task in Redmine, the Recently added icon appears at the beginning of the row before displaying the Task Priority.
Recently Updated
If the task has recently been updated, the Recently Updated icon appears at the beginning of the line before displaying the Task Priority. This will mean that there have been changes in the task, for example, the description has changed either the priority or the task has recently written the time spent on the implementation. You can see the changes in the task by clicking on Task Name or Priority, Task Id, Project Name, Task Status.
Enable pop-up notification setting
If you have a new task in Redmine, you will see a notification of the new task.
You can enable notifications in the Enable pop-up notification settings.
You will also receive a notification if you have an Active Timer Task running.
Clicking on a new task notification brings the application to focus.
After you start an Issue, its color changes to red and it moves to the first position in the Issue list. Above the Issue subject appears time counting and additional fields below: Activity and Status. This allows you to change the status according to the stage of work.
Instead of Start icon a Pause icon appears, clicking on which stops the time counting in an Issue.
After stopping the timer, an Issue gets he colour obtained when loading an Issue list and returns to its initial position.
You can change the Status to the appropriate stage by clicking the Status button and select the required one. Status change is only available for the task with the active timer. When the Status pane is deployed, the Favorites, Edit, and Pause buttons are not available.
When hovering, the Start button is displayed instead of the Pause button. Clicking the Pause button stops the timeout in the Task.
After stopping the timer, the time spent on the task is logged into the task in your Redmine.
After stopping the timer, the task acquires the color obtained when loading the task list and returns to the original position in the list.
By using the function of adding a task to Favorites, you can quickly find important or frequently used tasks.
By clicking the Favorites button, the task is attached to the top of the task list. The Favorite icon appears at the beginning of the line before displaying the Priority of the task.
When you use Task Sorting or Filter, the Favorites task will always be attached to the top of the task list.
To remove a Task from a Favorites, you must press the Favorites button that appears on the Task again.
With the Issue Editing feature you can change Priority, Task Status, leave a Comment to the task, change other settings, and transfer it to another user without having to log into the Redmine web version.
To open a window, press the Edit button, which appears when hovering over the Issue, both with the active and inactive timer.
The process of editing an issue with an active timer does not affect the time logging process.
The edit window displays:
- an Issue view (displays information similar to that shown in the Task List);
- standard fields for the issue: Project, Tracker, Subject, Description, Status, Priority, Assignee, Start date, Due to date, Estimated time;
- additional fields (depending on your Redmine settings);
- a space to enter the Task Comment;
- adding files to the task (Attach files)
If necessary, you can switch to the issue in Redmine. To do this, click the Issue Name or the string below the Issue Name (Priority, Issue ID in Redmine, Project Name, and Issue Status). Issue in Redmine opens in a separate window
To add files to the issue, click on the Attach files button, select the file, fill in its name and click on the Submit button. The default size limit for each file is 97.7MB. The maximum file size depends on the server settings.
To save the change in the fields, press the Submit button. If a mandatory field is empty, an error will appear. Correct it and press Submit again.
The Add Comment function is available in the Edit Task window.
To open the Edit Issue window, click the Edit button, which appears when hovering over the Issue, both with the active and inactive timer.
The process of editing an issue with an active timer does not affect the time logging process.
To leave a comment on the task you need to:
- click on the Edit button;
- write comment text in the Notes field;
- click on the Submit button.
- To send a comment successfully, a task must fill in the required fields, if any, in your Redmine settings.
Also, if you enable the Reminder to comment the spent time setting in the Settings screen, after stopping the task timer, a notification window will appear with a comment field.
The list of activities and statuses available in Redmine corresponds to the current Issue and appears after its launch. Allows you to change the status and set a variety of activities for the time recorded, without the need to open it in your browser.
The configuration window allows you to change the state of the custom functions and auxiliary RMClient fields.
The settings window contains the following fields:
- Connections - list of connection types
- ServerUrl - the address of your Redmine server
- API Key - key to access your Redmine server
- License Key - License Key number. Allows you to use the application after the evaluation period.
- Save Settings, Delete Connections, log out buttons
The fields Server URL, Key API, and License Key are used to change the Redmine or License Key connection settings.
To save your changes, click the Save settings button.
You must click the Log out button to exit the connection, and the login screen will open.
To remove the connection, press Delete Connection. The Delete Connection button is not available for the active connection.
You can also invoke the Open/Close Preferences function by right-clicking the tray menu application icon and selecting the Settings option from the menu.
Settings list
The settings list is available at the bottom of the Settings window:
Connection type change
To change the connection type, select the connection type from the list box in the Connections box.
After selecting a previously logged connection type, the fields are restored and editable.
If you select a new connection type, the fields are cleared and must be filled in.
Note
If the task has an active timer, you cannot switch to another connection type and decompose. The notification for the Account "The task is still active. Pause and try again" is displayed.
The "Save settings" and "Delete connection" buttons allow you to apply the changes made to the settings or cancel them, respectively.
If the connection data was entered correctly, after pressing "Save settings" you will be taken to the Main screen.
Note. When you press the "Save settings" button, a reconnection to the server occurs, which leads to the updating of the task list and the disconnection of the timer in the Task with an active timer.
To delete a connection, you need to press "Delete Connection." The "Delete Connection" button is not available for an active connection. During the operation of the current connection type, the "Save settings" and "Log out" buttons will be available to the User.
To end the connection session, you need to press "Log out."
The Log setup activates the logging of technical information that will help us troubleshoot or configure RMClient. By default, active.
How do I enable or disable the logging of technical information?
You can enable and disable technical information logging in the Log Settings.
Open the Settings Screen app. Then click on Log or switch «Allow Notification» to «On» position. This will change the color of the switch from black to gray. Now the Log setting is activated.
In the same way, you can disable the setting by changing the switch position to "Off".
Activates pop-up notifications when new tasks are received.
If you are assigned a new task, you can quickly view the contents of the pop-up notification window in the bottom right corner of the screen. By default, active.
You will also receive a notification if you have an Active Timer Task running.
Clicking on the notification of a new task brings the application into focus.
How do I enable or disable pop notifications?
You can enable and disable the pop-up notification window in the Enable pop-up notification settings.
Open the Settings screen application. At the bottom of the window, select the Enable pop-up notification setting.
Then click on Enable pop-up notification or switch «Allow notification» to «On.» This will change the color of the switch from black to gray. Now you will receive notifications about a new task.
Similarly, you will no longer be notified about this app by changing the switch position to "Off."
Recently added
If you are assigned a new task in Redmine, the Recently added icon appears at the beginning of the row before displaying the Task Priority.
The enabled Track the time estimate setting activates the Task Time Estimate display and helps the Task Task Task Task Task Task Task Task Task Task Task Task Task Timeline monitor.
If the task provides a preliminary estimate of the implementation time, this value is inferred from the time already spent on the task list.
When the implementation time estimate is reached, a pop-up alert is displayed. By default, it is inactive.
How do I enable or disable the Task Run Time Evaluation notification?
You can enable and disable a pop-up notification window to alert you when the target implementation time is estimated in the Track the time estimate Settings.
Open the Settings screen application. At the bottom of the window, select the Track the time estimate Setting.
Then click on Track the time estimate or switch «Allow notification» to «On» The color of the switch will change from black to gray. Now the Track the time estimate setting is activated.
You can also disable Track the time estimate by changing the switch position to "Off"
The Track the time of inactivity feature is enabled to track the Account activity period and the period of its inactivity in the application, for example when the User has long left the computer and forgot to pause the timer.
During a period of inactivity, the Track the time of inactivity feature will pause the task timer and a new countdown will begin during a period of inactivity. When the Account activity resumes, the application will display a dialog box with options for time-out. By default, the dialog box will open after 5 minutes of inactivity in the application.
When the Account activity resumes, the application will display a dialog box with options for time-out.
The user should choose the appropriate option from the following:
- write inactivity to the current task
- send to another task from the list of tasks
How do I take the time of inactivity into account in the current task?
The current task is displayed first in the task list.
In order for the time to be taken into account in the current task, you must select the current task and confirm the action by clicking on the Continue tracking button.
How can we take into account the time of the inactivity period in another task from the proposed list?
The search box makes it easier to find the task you need to take into account the time of inactivity.
If the number of tasks is larger than the available screen area, you can scroll up and down the list.
If you select another task for time accounting, the Continue tracking button is replaced with the Add spent time and stop tracking button. In this case, the time of the inactivity period will be taken into account in the selected task.
The active task timer will be stopped and the time spent on the task will be recorded.
Clicking on the Cancel button confirms the reset of the inactivity timer.
How do I enable or disable the Account inactivity period notification in an application?
You can enable and disable Track the time of inactivity Settings to display the inactivity period notification popup window in the application.
Open the Settings screen in the app. At the bottom of the window, select Track the time of inactivity.
Then click on Track the time of inactivity or switch «Allow notification» to «On» This will change the color of the switch from black to gray. Track the time of inactivity is now activated.
You can also disable Track the time of inactivity by changing the switch to "Off"
Activates pop-up output with confirmation when you exit the application. By default, active.
How do I enable or disable the pop-up with confirmation when I log out?
You can enable and disable the pop-up confirmation in the Confirm application exit Settings.
Open the Settings Screen app. At the bottom of the window, select the Confirm application exit setting.
Then click on Confirm application exit or switch «Allow notification» to «On» The color of the switch will change from black to gray. Now the Confirm application exit setting is activated.
In the same way you can disable the Confirm application exit setting by changing the switch position to "Off"
Setting Stop tracking time in Sleep mode allows you to stop the task timer when your PC has entered sleep mode, and without losing data record the time spent on the task in Jira.
How do I turn on or off the timer stop function when your PC has entered sleep mode?
You can set the timer to stop when your PC is in sleep mode by turning it on and off in the Stop tracking time in Sleep mode Settings.
Open the Settings Screen app. At the bottom of the window, select the Stop tracking time in Sleep mode setting.
Then click on Stop tracking time in Sleep mode or switch «Allow notification» to «On.» The color of the switch will change from black to gray. Now the Stop tracking time in Sleep mode setting is activated.
Similarly, you can disable the Stop tracking time in Sleep mode setting by changing the switch position to "Off."
Activates the animated notification function when new tasks are received.
If you are assigned a new task, a flashing digit will be shown on the RMC icon in the lower right corner of the screen. The digit shows the number of new tasks.
You will also receive a notification if you have an Active Timer Task running.
Clicking on the notification of a new task brings the application into focus.
How do I enable or disable the animated notification when I receive new tasks?
You can enable and disable an animated notification when you receive new tasks in the Animate tray icon Settings.
Open the Settings screen application. At the bottom of the window, select the Animate tray icon setting.
Then click on the Animate tray icon or switch «Allow notification» to «On.» This will change the color of the switch from black to gray. Now you will receive an animated notification about the new task.
Similarly, you will no longer be notified about this app by changing the switch position to "Off."
After stopping the timer activates the pop-up output with the comment field for the time spent on the task. By default, active.
After adding a comment, confirm the action by pressing the Add comment button.
How do I enable or disable pop-up output with a comment field to the time taken to complete the task?
You can enable and disable the pop-up notification window in the Reminder to comment the spent time Settings.
Open the Settings Screen app. At the bottom of the window, select Reminder to comment the spent time.
Then click on Reminder to comment the spent time or switch «Allow notification» to «On.» The color of the switch will change from black to gray. Reminder to comment the spent time is now activated.
You can also disable Reminder to comment the spent time by changing the switch to "Off."
Activates the download of all tasks that are available to the current user.
This setting will be useful for Project Managers or Team Lead to get task information without having to access the Redmine web version. By default, it is inactive.
How do I add all tasks available for the current user in Redmine to the current Task List?
You can enable and disable all tasks available to the current user in Redmine in the Show all Issues Settings.
Open the Settings Screen app. Then click on Show all Issues or turn the «Allow notification» switch to the «On» position. In this case, the color of the switch will change from black to gray.
To disable the setting, you must change the position of the switch to "Off.".
Also, the Show all Issues setting is enabled by the Cmd+2/Ctrl+2 key combination.
Activates the download of all tasks where the current user is an observer.
This feature will be useful for Developers, Project Managers or Team Lead to get information about tasks without having to access the Redmine web version. By default, it is inactive.
How do I add all tasks in which the current user is an observer to the current Task List?
The function of downloading all tasks where the current user is an observer can be enabled and disabled in the Show issues where I’m watcher Settings.
Open the Settings screen in the app. Then click on Show issues where I’m watcher or switch «Allow notification» to «On.». In this case, the color of the switch will change from black to gray.
To disable the function, change the switch position to "Off."
Also, the Show issues where I’m watcher function is activated by the Cmd+3/Ctrl+3 key combination.
Activates the download of all issues that are available to the current user but are not assigned to him.
This setting will be useful for Project Managers or Team Lead to get task information without having to access the Redmine web version. By default, it is inactive.
How do I add to the current Issue List all issues that are available to the current user in Redmine but are not assigned to him?
You can enable and disable all issues that are available to the current user but are not assigned to him in Redmine in the Show not assigned issues Settings.
Open the Settings screen in the app. Then click on Show not assigned issues or switch «Allow notification» to «On.». In this case, the color of the switch will change from black to gray.
To disable the setting, you must change the switch position to "Off."
Also, the Show not assigned issues setting is activated by the Cmd+4/Ctrl+4 key combination.
The included Remind to estimate the issue setting activates the display of a notification with a reminder to set a preliminary time estimate for a task and helps the Task Performer control the time frame for completing a task.
For tasks with a timer enabled, for which Jira does not set a preliminary time estimate (original estimate), a pop-up notification Please, add the estimate before starting with the Continue and remind later and Open the issue buttons will appear. Clicking the Open the issue button allows you to open a task in the browser to edit it.
To continue working on the task and display a notification with a reminder later, you need to click the Continue and remind later button.
How to enable or disable the notification of Remind to estimate the issue?
The appearance of a pop-up notification window reminding you to add a preliminary assessment of the task can be enabled and disabled in the Track the time estimate Settings.
Open the Settings screen in the app. At the bottom of the window, select the Remind to estimate the issue setting.
Then click on Remind to estimate the issue or move the "Allow notification" switch to the "On" position, which will change the color of the switch from black to gray. The Remind to estimate the issue setting is now activated.
Similarly, you can disable the Remind to estimate the issue setting by changing the position of the switch to "Off."
The Enable reminder to start the timer setting triggers a reminder that the timer is not running, highlighting the need to continue with the tasks in the Tasks list.
The pop-up notification will appear after the time you specified in the Remind me to start the timer field.
How do I enable or disable a reminder that the timer is not running?
You can activate and deactivate the Enable reminder to start the timer by popping up a notification window to remind you that the timer is not running.
Open the Settings screen application. At the bottom of the window, select the Enable reminder to start the timer setting.
Then click on Enable reminder to start the timer or switch «Allow notification» to «On.» This will change the color of the switch from black to gray. Enable reminder to start the timer is now enabled.
You can also disable the Enable reminder to start the timer setting by changing the switch position to "Off."
In the Remind me to start the timer box, you must specify the time in minutes after which you want to send a reminder to the Account when there is no task with the active timer.
The time interval after which the reminder will appear to start the timeout in the task. The minimum value is 5 minutes.
Notify every time period function allows you to set a timer to monitor the time used for the current task and activates the display of reminders about the amount of time used for the task after a specified period of time.
The pop-up notification will appear after the time you specified in the Time period (min) field. By default, the Time period (min) field is set to 20 minutes.
How do I enable or disable the reminder about the amount of time used for the current task?
The appearance of a pop-up notification window with a reminder of the amount of time used for the task can be enabled and disabled in the Notify every time period settings.
Open the Settings screen in the app. At the bottom of the window, select the Notify every time period function.
Then click on Notify every time period or move the "Allow notification" switch to the "On" position This will change the color of the switch from black to gray. The Notify every time period function is now activated.
Similarly, you can disable the Notify every time period function by changing the position of the switch to "Off."
In the Time period (min) field, you must specify the time in minutes after which you want to display a reminder for the User if there is no task with an active timer.
Allows you to set the synchronization frequency with the server to receive new tasks. The minimum interval is 60 seconds.
Allows you to set the synchronization frequency with the server to record the current task time in the database. The minimum interval is 60 seconds.
The timer will not record the time if your Redmine user does not have appropriate access rights.
You need to check whether your account settings allow you to write, view, and edit your project time. To do this, in the project settings you need to select the tab «Participants» and see what role is assigned to the selected user.
You can check if a role has rights if you have access to Redmine administration. In the tab «Administration» select the item «Roles», and there you can edit all its rights, including the rights of time accounting.
It is possible that in Redmine settings the «Activity» field is selected as mandatory.
To remove this limitation, you need to go to the address_Redmine/enumerations/ and select any type of activity valid by default.
If you are unable to solve the problem, you can turn on logging in the client settings by checking the «Log» box.
Now, all of your activities will be written to a text file, which can be found in «My Documents» folder — «RMClient».
You can send us the log to support@rmclient.org, and we will help you to resolve the problem.
If the time is not written to the current task, a dialog box with time management options will be displayed.
The user should choose the appropriate option from the following:
- continue counting the current task
- write time to the current task
- deregister
This situation may arise in the following cases:
- internet blackout
- problems on the Redmine/Jira client server
- emergency power outage
To enable the "Create New Task" feature in RMClient, you need to install the add task plugin. After installing the plugin, creating tasks in RMClient automatically becomes available.
If the plugin is not installed, a notification will appear with the option to go to an information page describing how to solve this problem https://rmclient.org/add_issue_plugin.
To get a license key please:
1. follow the link «Purchase a license» and choose the most suitable pricing;
2. fill in a form;
3. make a payment in any convenient way for you: by Credit/Debit card, PayPal, etc.
After the payment is confirmed, you will receive a License Key. Please enter the key into the required field in RMClient.
License Key allows you to use RMClient after trial period has expired. Get a license right now.
When purchasing a license you are able to choose the most advantageous price.
You get 10% or 20% off when purchasing 10−20 or 21−50 licenses accordingly. Learn more about RMClient pricing.
Please send an e-mail to support@rmclient.com or fill in a form.
Please indicate your Order ID so that we can respond to your request quickly and effectively.
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After installing RMClient, you can use the application for free for 30 days to familiarize yourself with its main functions and capabilities.
At the end of the trial period, a dialog box will appear with a message about the possibility of purchasing a licensed version of the application.
Opens or closes Application Settings.
For macOS, you must press the CMD+comma key combination.
For Windows, Linux must press the Ctrl+comma key combination.
Pressing the shortcut again closes the App Settings.
You can also call the Open/Close Preferences function by right-clicking the application icon in the tray menu and selecting the Settings option from the menu.
Opens or closes the Search pane.
To open the Search panel, macOS requires pressing the CMD+S key combination
For Windows, Linux must press the Ctrl+S key combination
Pressing the shortcut again closes the Search pane.
Opens the Filters pane.
For macOS, press the CMD+F key combination
For Windows, Linux must press the Ctrl+F key combination
Pressing the shortcut again closes the Filters panel.
Stops the application from running.
For macOS, press the CMD+Q key combination
For Windows, Linux must press the Ctrl+Q key combination
You can also complete the application by right-clicking the application icon in the tray menu and selecting the Exit option from the menu.
If you attempt to terminate an application when there is an Active Timer Task, a notification appears that you must stop the task timer after you try again.
If there is no Task with the active timer in the app, a notification will appear with the question "Are you sure you want to close RMClient?
The application will be closed after confirmation of the action by pressing the EXIT button in the notification window.
You can disable the output of the dialog box by enabling the checkbox "Do not ask again?"
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