RMClient is the desktop application that tracks time7 in Jira and Redmine project management systems.

Also RMClient supports Easy Redmine, Planio, etc.

Trial period allows you to use the app within 30 days. You need to purchase a license to continue using RMClient.

RMClient - Trial period expired

Windows 7 and later are supported.
Older operating systems are not supported (and do not work).

To install RMClient on Windows you need to:

  1. Run the installation file — RMClient. exe;
  2. Click Install button;
  3. Confirm installation with the default settings or enter your own;
  4. RMClient starts automatically after successful installation.

Minimum macOS version supported is macOS 10.10 (Yosemite).
Older operating systems are not supported (and do not work).

To install RMClient on Mac OS you need to:

  1. Run the installation file — RMClient.dmg, then — Install RMClient;
  2. If there is a window notifying that the file was downloaded from the Internet, click Open.
  3. Confirm installation with the default settings or enter your own, click Continue;
  4. If needed enter Login and Password of Mac OS user to confirm installation;
  5. RMClient starts automatically after successful installation.

How to open a blocked app

  1. Open System Preferences.
  2. Go to Security & Privacy and select the General tab.
  3. If you've been blocked from opening an app within the past hour, this page will give you the option to override this by clicking the temporary button 'Open Anyway'.
  4. You'll be asked one more time if you're sure, but clicking Open will run the app.

How to 'Allow Apps from Anywhere'

But there is a third, hidden option: 'Allow apps from anywhere'. This used to be an option in earlier versions of macOS, but disappeared when macOS Sierra arrived. However you can get the Anywhere option back.

We will say right away that we don't recommend this setting, which puts you at risk of installing malware under the guise of legitimate software. But if you are determined on this course, it's possible to make that option reappear with a line of code in Terminal.

Open Terminal and enter the following code to get your Anywhere option:

sudo spctl --master-disable

Now press Return, and you will be asked to enter your password. Once that's done, open System Preferences (if it's already open, you'll need to quit it and restart to see the new options) and go to the Security & Privacy section.

How to remove the 'Anywhere' option

If you share your Mac with someone else it might be wise to get rid of the Anywhere option. To hide it again, you'll need to go to Terminal again, and this time type:

sudo spctl --master-enable

Only Ubuntu 12.04 is guaranteed to work,
but following platforms are also verified to be able to run:

  • Ubuntu 12.04 and newer
  • Fedora 21
  • Debian 8

To install RMClient on Windows you need to:
1. Run the installation file — RMClient. deb or RMClient.Appimage;
2. Click Install button;
3. Confirm installation with the default settings or enter your own;
4. RMClient starts automatically after successful installation.

We announce to our customers the releases of RMClient new versions in Newsletters and posts on www.facebook.com/rmclient. An update is available to the customers with paid license and for those who use free 30-days trial.

After the new version release, when starting RMClient, the app will offer to download and install the new version.
A notification will display the Installed version and Version available to update, as well as short description of the changes in current version.

To install the update you need to:

  • click «Download now» in the window that appears when you run RMClient;
  • after the download is complete, click «Install» and update the app now, or choose the update after you restart the app.

When you choose to update the app immediately, the client will be closed automatically and updated.

While updating all data entered in Settings window, is stored.

The update process is similar for all supported platforms.

If you are unable to solve the problem, you can turn on logging in the client settings by checking the «Log» box. Now, all of your activities will be written to a text file, which can be found in «My Documents» folder — «RMClient». You can send us the log to support@rmclient.org, and we will help you to resolve the problem.

In case of loss connection with the server, there are attempts to automatically connect, and pop-up warning notification. Click «Try again» to re-connect to the server and once it is made, your time will be recorded in the Redmine database. If you click «Cancel» your time won't be recorded.

To get a license key please follow the link «Purchase a license» and choose the most suitable pricing. Fill in a form. Make a payment in any convenient way for you: by Credit/Debit card, PayPal, etc.

After the payment is confirmed, you will receive a License Key. Please enter the key into the required field in RMClient.

License Key allows you to use RMClient after trial period has expired. Get a license right now.

When purchasing a license you are able to choose the most advantageous price. You get 10% or 20% off when purchasing 10−20 or 21−50 licenses accordingly. Learn more about RMClient pricing.

Please send an e-mail to support@rmclient.com or fill in a form. Please indicate your Order ID so that we can respond to your request quickly and effectively.

We regularly hold promotions and distribution of promo-codes. Follow us on Facebook or subscribe to our Newsletter and don't miss a special offer!

⌘+R/ctrl+R

update task from the remote server Jira or Redmine

⌘+S/CTRL+S

open the Search panel
pressing again closes the panel

+F/ctrl+F

open the Filter panel
pressing again closes the panel

⌘+,/ctrl+,

Open/close Settings screen

You can find description about latest releases here.

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